Chalina CORE™

Embedded Resilience — Zero Visibility, Maximum Strength

Providing a CORE™ Comprehensive Operational Resilience Extension for scaling organizations that need institutional strength without internal burden

Organizational systems

What is Chalina CORE™?

Chalina CORE™ (Comprehensive Operational Resilience Extension) is Chalina's embedded systems and performance support tier. Designed as a white-label service extension, CORE integrates seamlessly into partner organizations to strengthen monitoring and evaluation, performance management, quality systems, operational support and documentation, and advisory oversight—without adding internal complexity or visibility risk.

The Growing Reality for Scaling Organizations

As organizations and programs expand, funding and operations multiply, and footprints spread across countries, most teams face:

  • Patchy, inconsistent systems that vary wildly between projects and countries
  • Weak M&E frameworks and performance tracking that leave gaps in reporting
  • Over-reliance on a few key individuals — creating massive single points of failure
  • Mounting donor scrutiny, audit findings, compliance pressure, and reputational exposure
  • Constant firefighting instead of strategic focus

Result: Delayed disbursements, fragmented and weak operations, corrective action plans, stressed leadership, and missed opportunities for growth.

Scaling challenges
CORE benefits

The Results You Gain with Chalina CORE™

  • Significantly reduced operational & reputational risk — fewer audit findings, cleaner donor reports, stronger compliance posture
  • Faster program delivery & scale-up — without the 6–18 month delay and cost of building internal systems teams
  • Consistently high-quality operations — across all countries and programs ensuring standardized yet locally adaptable frameworks
  • Dramatically lower dependency on individuals — through documented processes, redundancy, and professional oversight
  • Peace of mind — while your leadership stays 100% client-facing and strategic

We become your invisible internal operations unit through advisory, partially embedded, or fully outsourced delivery; flexible to your exact needs and risk appetite.

What Chalina CORE™ Delivers

01

M&E and Learning Support Unit

Your programs deliver stronger, evidence-based impact with robust results frameworks, seamless donor-compliant reporting, and adaptive learning loops that turn data into faster improvements and sustained performance — reducing reporting gaps and audit risks while accelerating program effectiveness.

Scope of Services:

  • Results frameworks and indicator systems
  • MEL tools (data collection, tracking, reporting)
  • Donor-aligned reporting structures
  • Performance review support
  • Learning loops and adaptive management inputs

Delivery Model:

  • One-off setup (Time specific)
  • Periodic Retainer (Interval specific)
  • Monthly Retainer (Full function outsourcing)
02

Performance & Results Management Office (PRMO)

Leadership gains crystal-clear visibility into organizational performance through executive dashboards, aligned KPIs, and structured accountability cycles — enabling faster decision-making, reduced dependency on individuals, and consistent results across all programs and countries.

Scope of Services:

  • Organizational KPIs and scorecards
  • Performance management cycles
  • Executive dashboards
  • Accountability structures
  • Management review facilitation support

Delivery Model:

  • Organization-wide one-off setup (Time specific)
  • Ongoing embedded oversight (Monthly Retainer)
  • Regional or multi-entity structures (Interval Specific)
03

Operations and Compliance Support Unit

Your operations run smoothly and audit-ready with harmonized SOPs, comprehensive policies, and donor-compliant documentation — dramatically lowering compliance risks, eliminating fragmented processes, and freeing leadership to focus on strategy instead of firefighting.

Scope of Services:

  • SOP development and harmonization
  • Policy drafting and reviews
  • Process mapping and workflows
  • Governance documentation
  • Donor and audit readiness documentation

Delivery Model:

  • One-off SOP bundle development (Time specific)
  • Full operational manual development (Periodic Retainer)
  • Ongoing operational and compliance support (Monthly Retainer)
04

Quality Assurance and Systems Strengthening Unit

Organizations achieve consistently high-quality delivery through embedded quality frameworks, continuous improvement systems, and proactive variance analysis — resulting in fewer corrective actions, stronger donor confidence, and scalable excellence across multi-country footprints.

Scope of Services:

  • Quality frameworks (ISO-aligned, donor-aligned)
  • Continuous improvement systems
  • Internal audit readiness
  • Performance variance analysis
  • Quality reviews and corrective action planning

Delivery Model:

  • Quality Management System Setup (One-off)
  • Embedded QA oversight (Monthly Retainer)
  • Multi-country QA oversight (Periodic Retainer)
05

Operational Advisory & Systems Support Unit

Your leadership receives expert, on-demand strategic guidance to troubleshoot challenges, assess risks, and strengthen systems — ensuring faster scale-up, minimized operational disruptions, and confident growth with reduced reputational exposure.

Scope of Services:

  • Executive advisory
  • Systems troubleshooting
  • Performance reviews
  • Risk and capacity assessments
  • Strategic operational guidance

Delivery Model:

  • Tiered monthly retainer

Why Smart Organizations Choose Chalina CORE™

✓
Reduced operational and reputational risk
✓
Faster delivery without internal hiring
✓
Consistent quality across programs and countries
✓
Proven systems thinking rooted in service delivery realities

Ready to Strengthen Your Operations?

Let's discuss how Chalina CORE™ can fit your organization and accelerate your impact without adding internal complexity.

Contact Us

You focus on impact. We make sure the engine delivers measurable results.